Athlinq Privacy Policy

Effective Date: 29th July 2025

1. Who We Are

We respect your privacy. This Privacy Policy (the Policy) explains how Athlinq Pty Ltd (ACN: 689 363 915) (“Athlinq”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit athlinq.com or use any associated platforms and services (collectively, "Website"). By using the Website, you agree to the practices described in this Policy.

2. Information We Collect
2.1 Personal Information you provide:
  1. registration details: name, email, phone, password;
  2. user profile content: sport, team, biography, images/videos;
  3. payment and billing info (via Stripe): credit card data, billing addresses; and
  4. communications you send: feedback, support requests, messages.

2.2 Automatically collected information:

  1. device and browser data: IP address, device type, OS, browser version;
  2. usage analytics: pages viewed, session times, interaction data; and
  3. cookies and tracking pixels: usage preferences, marketing analytics.

2.3 Third‑Party Data:

  1. profile data from social logins (with your permission) like LinkedIn or Google; and/or
  2. payment processor and marketing partner data.

3. Why We Collect It

  1. Platform delivery: to register, verify, and maintain your account.
  2. Service improvement: to optimise user experience and personalise offerings.
  3. Payment processing: to manage subscriptions, campaigns, and fees
  4. Security and compliance: to detect abuse, maintain integrity, and fulfill legal obligations.
  5. Marketing communications: to send newsletters, updates, and campaign alerts (you may unsubscribe).

4. How We Use and Share Data

4.1 We may share with:

  1. Service providers: payment processors (e.g. Stripe), analytics tools (e.g. Google Analytics), customer support platforms.
  2. Business partners: brands, agents, leagues with whom you engage or contract.
  3. Legal authorities: to comply with legal obligations or respond to lawful requests.
  4. Advertising partners: only with your consent and within marketing parameters.

4.2 Third‑Party Links

Our Platform may contain links to external sites. We are not responsible for their privacy practices.

4.3 Anonymous and Aggregated Data

We may anonymise and aggregate your data for trends analysis, reporting, and public marketing, without identifying individual users.

5. Your Privacy Rights

Depending on your location (e.g., EU, Australia, UK, US), you may have rights to:

  1. access, correct, or delete your personal data;
  2. port your data (data portability);
  3. restrict or object to certain data processing;
  4. withdraw consent for marketing communications; or
  5. lodge a complaint with relevant data protection authorities

To exercise your rights, contact us using the details in clause 11 ().

6. Security

We implement reasonable technical and administrative safeguards, including:

  1. encrypted storage and transmission (HTTPS);
  2. secure password hashing;
  3. PCI-compliant payment handling via Stripe; and
  4. regular security audits and limited access controls.

7. Cookies & Tracking

We use cookies and online trackers to:

  1. enable basic site functions;
  2. store your user preferences;
  3. understand user behaviour (via Google Analytics); and
  4. support targeted ads (via Facebook Pixel, LinkedIn tags)

You can manage cookie preferences through your browser settings.

8. International Transfers

Your data may be transferred to jurisdictions where Athlinq operates or where our providers are based (e.g., UK). We ensure compliance with applicable cross-border data safeguards.

9. Retention of Information

We retain personal data as long as your account is active and as needed for the purposes described. We may retain or delete inactive user data per legal requirements or business needs.

10. Policy Updates

We may update this Privacy Policy at any time. Significant changes will be communicated via email or platform notifications. Continued use of the Platform implies acceptance of the updated policy.

11. Contact Us

For privacy concerns, or to exercise your rights, please reach out:

Athlinq Pty Ltd

Email: hello@athlinq.com.au

By using Athlinq, you confirm you’ve read and understood our Privacy Policy.